Welcome to the Intuitive Princess website!
Welcome to the Intuitive Princess website!
GDPR
General Terms & Conditions, Intuitive Princess
Website is operated by the company:
Global plus, d.o.o.
Kolodvorska cesta 1
6000 Koper, Slovenija
M: 041 687 143
E: info@intuitiveprincess.com
Offer type
On the website visitors can read useful tips and information from the field of (digital) marketing and / or buy marketing products such as seminars, books, consultations, e-courses, workshops.
For live events, the provider does not issue physical tickets (printed), but records the name, surname (and company name) of the buyer, which is then checked by the provider’s team at the entrance to the event hall.
The printed books are sent by the provider to the buyers through the provider Pošta Slovenije. On the day the book is mailed, the customer receives an email notifying them that the book has been mailed.
Customers who purchase digital content (such as books in digital form or e-courses) they will recieve, upon their purchase and payment (by card or Paypal), a link to the content and a personal login password to their e-mail address.
Data access
The purchase process
When a user selects a product or products and submits an order with a conformation to the BUY button, the online store automatically “generates” and sends an e-mail with the details of the order (products, prices, quantities, user’s data …). The ordering process is divided into three parts:
After successful order submission, the buyer receives an email notification that the order has been confirmed. The message also includes instructions for paying for the ordered product via online banking (in case the buyer has already payed for the product via credit card or Paypal, these instructions are for informational purposes only) and are awaiting processing.
The provider reserves the right to call the buyer on his contact telephone number or write to his e-mail if necessary, if he needs more information to execute the order. The Bidder prepares the goods within the promised deadline, sends them and informs the buyer by e-mail.
In case of ordering digital content, the buyer will also be sent an email with access information and instructions for using the ordered electronic offer (e.g. e-courses).
If the buyer orders the book, he will also receive an email that the book has been shipped.
The right to withdraw from the purchase or return of goods
Natural persons may, within the statutory time limit of three days after the purchase has been made, notify the company in writing of their withdrawal from the contract and return the goods received in accordance with the law. Products (also digital products like e-courses or e-books) must be unused (there shouldn’t be any data of a login through the email registered) and undamaged, otherwise the provider will refuse the purchase withdrawal and refunding of the purchase price.
In the case of books, this means that there should be no visible traces of reading the book (e.g., the wrinkled back of the book, which is created when reading the book – compared to a book from a print shop that has never been used).
The provider shall return the purchase price (the purchase price of the product less delivery costs and any other payment costs, e.g. commission on payment by money order, credit card, Paypal and similar means of payment) within 14 days after receiving the notice of withdrawal and fulfillment of the above mentioned conditions .
The purchase price for the returned items will be credited to your transaction account or, upon agreement, the purchase price will be counted as a credit on your next purchase.
The buyer is responsible for reducing the value of the goods if the decrease in value is the result of actions that are not strictly necessary to determine the nature, characteristics and functioning of the goods.
Payment
Upon confirmation of the order, the buyer chooses the desired payment option:
The most convenient and fastest payment option is through a pro forma invoice, online bank transfer or credit card, which is also recommended by the provider.
In case of payment via online bank, all payment information will be forwarded to your email address.
This information is:
Credit Cards
We accept payments through Maestro, MasterCard and Visa credit cards. Payment processing is secure and is done through the Bankart processing center.
Delivery time and delivery
FOR THE LIVE EVENTS the provider does not issue physical tickets. The buyer receives a payment receipt at their email address. One week before the event, the buyer receives an email reminder of the event with instructions regarding arrival, duration, location, parking, registration, etc.
DIGITAL PRODUCTS (e.g. e-courses, books in digital form) are delivered by the provider as soon as payment is received. The email he sends to the buyer’s email contains a link with the available information.
The provider will submit the paid BOOKS IN HARD COPY to the post office the next business day. Delivery is processed via DHL or similar provider. During the ordering process it is also possible to choose delivery to a pickup location. Delivery time depends on the provider.
When ordering, you can choose a separate payer address and shipping address. The delivery address can therefore be any address where someone is more likely to be home at the time of delivery and pick up the product (book).
In case you are away you can pick up the shipment at the nearest post office at your earliest convenience. If you do not pick up the shipment at the postal unit within the time limit, DHL will send the product (book) back to the provider. Opon resending, the buyer will be charged for all shipping and handling costs of the order (repackaging, re-shipping, logging in the shipment programs). If you do not pick up the book at the post office unit, this is not justified as a cancellation of the order and as a refund request. In this case, you will pay for the costs of sending and processing the orders, and after receiving these costs, the provider will resend the product (book) to you.
The provider will inform the buyer by e-mail which day he / she delivered the ordered product (book) to the post office. So that the buyer can better predict the mail delivery.
Pickup at the headquarters
It is not possible to personally pickup a product (book) at the corporate headquarters.
Delivery price list
Delivery for the book and order processing is 5 € including VAT.
On the website, during special offer action, the buyer can enter the form to obtain a code for reducing the delivery price.
For delivery outsite European Union, the actual cost of postage is calculated according to the price list of DHL, regardless of the purchase value. You can check the price list HERE.
Validity of the offer
Sold out books
In cases of increased demand, it may be that the product is sold out, but this is not yet recorded on the website. In such cases, we will notify you as soon as possible and provide the delivery time. We kindly ask for your understanding.
Security & Archiving contracts
Communication
Advertising emails
Privacy
Company Liability for Real Errors
A consumer error claim can be claimed for every product purchased.
Due to a real mistake, the consumer can inform the seller of the mistake within the statutory time limit under the Consumer Protection Act.
In exercising this right, the consumer must give the seller a more detailed description of the defect in the error message and allow the seller to inspect the product. If the defect is not disputed, the seller must grant the consumer’s request as soon as possible and at the latest within 8 days. However, if there is a dispute, the trader must provide the consumer with a written response within 8 days.
Complaints
Valid complaint address
150+
SATISFIED CUSTOMERS
20+
YEARS OF EXPERIENCE
10+
VARIOUS WORKSHOPS
Stay intuitive. Stay in touch.
Connect with me …
This is me, a smiling and kind teacher, a mentor full of ideas and little tricks for a better life.
No matter what area of life you need help with, and what your level of prior knowledge is, I invite you to take a little walk around my website and I am sure you will find some useful information and tips for the easier life you desire.
Copyright © 2024 INTUITIVE PRINCESS | All rights reserved. | Crafted with love: Palash Chandra Howlader
